Website Design & Development
Refreshed branding and redesigned marketing website for custom software development agency. Used Figma and Webflow to help client quickly implement new website.
User Research | User Interface Design
Launching an expert-led, audio-guided, interactive learning platform to help employees gain new knowledge on the go. Conducted qualitative interviews and analysis with B2B clients. Designed a multi-modal learning app and a CMS for recording and compiling rich learning experiences. Helped founding team evolve brand language and product offerings. Collaborated closely with developers to implement an engaging and easy-to use audio player + feed interface.
Product Design | Experience Prototyping
Designing a modern, interactive, digital cruiser experience to drive customer engagement and satisfaction. Researched and prototyped experiential concepts focused on social communication in a connected environment. Used iterative design practices to drive personalized journeys for guests and easy to use management for crew members. Defined a social vision, and collaborated with designers and developers to build the foundation for the Ocean Medallion experience on Princess Cruises.
Interaction Design | UX Strategy
Designing a responsive web and mobile experience for customers and representatives to reduce transaction time and automate common mobile services. Defined customer journeys with dynamic products and complex business rules. Contributed to design language for use across customer service ecosystem. Built interactive prototypes for managing account, changing plans and services, and switching accounts. Simplified workflows for millions of users, improving customer and employee satisfaction.
Headquartered in beautiful Boulder, Colorado, we combine psychology, data, modern design principles, and technology to create 🔥"fuego" digital experiences.About us