Wineshipping

Modernizing the UX for a Leading Alcohol Logistics Platform

The Problem

Legacy SaaS platform consisted of outdated workflows and a lack of UI consistency which led to increasing frustration from customers and employees alike.

What We Did

UX Research, Visual Design, Strategy, Interaction Design, Prototyping, User testing, Developer Collaboration

The Results

Designed prototypes that created foundation for the next version of Wineshipping’s customer and internal facing logistics platform.

Fuego modernized the logistics platform by making use of SaaS best practices and introducing automated self-service capabilities for customers. The new experience lowers the number of customer support requests while reducing user errors.

Case Studies

DocQ

Redesign of a no-code workflow automation SaaS platform

Sunday

Flexible payment strategy and design for D2C eCommerce platform

Love My Air

Using research to unlock user insights and help Denver residents love their air.

Have questions about your UX?

Let Fuego find you the answers.