Beeline
Project Type
Industry
Timeline
Product Design
Workforce Management
12 months
Modernizing Vendor Management SaaS for Speed, Efficiency, and ROI
Beeline’s legacy vendor management system was creating operational drag through inconsistent UX, performance bottlenecks, and inefficient workflows. These issues slowed time-to-hire, increased support costs, and reduced platform adoption across corporate clients and contingent workforce teams. The challenge was to reposition the platform from a cost center into a streamlined, intuitive, scalable tool that accelerated workforce management operations.
Services
UX Research
User Interviews & Surveys
Workflow Redesign
High-Fidelity Prototyping
Design System Strategy
Team
Lead Product Designer
UX Researcher
Product Designer
From Insight to Impact
Fuego UX was brought in to make a strategic investment in the platform's usability. We conducted a comprehensive discovery process to identify the most costly user pain points and inefficiencies. We created personas, redefined user flows, and designed high-fidelity prototypes aligned to measurable performance outcomes. Over a year, Fuego UX acted as an accelerator to Beeline's internal teams, providing specialized expertise and external perspectives through regular design review sessions. This close collaboration ensured the redesigned platform met the immediate user needs while future-proofing the system against further technological debt.
Results
The redesigned platform delivered measurable improvements across efficiency, adoption, and operational cost.
• Streamlined workflows reduced administrative friction and accelerated deployment cycles.
• Increased adoption through intuitive, persona-based experiences.
• Reduced training and support costs through improved consistency and clarity.
• Personalized user experiences strengthened platform value and client retention.
