Zack Gottlieb on Designing with Empathy

On this episode of Design Leader Insights, Alex interviews Zack Gottlieb, Head of Product Design at Snowflake. Discover how Zack's hands-on experience at companies like Uber deepened his empathy for users and how he's tackling complex B2B SaaS challenges at Snowflake. He also offers valuable advice for aspiring designers on mastering their craft, embracing risk, and leveraging storytelling in their work.